Privacy Policy

Last Updated: April 22, 2026

Uladhaal ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our marketplace.

1. Information We Collect

We collect information that you provide directly to us when you register for an account, create a listing, or communicate with other users. This may include:

  • Personal Data: Name, email address, profile picture (via Google OAuth or direct upload).
  • Transaction Data: Details about items you list, purchase, or watch. Note: We do not store full credit card numbers. All payments are securely processed by third-party gateways (e.g., Razorpay).
  • Communication Data: Messages sent between buyers and sellers on the platform.
  • Usage Data: IP addresses, browser types, and device identifiers collected automatically when you access the platform.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our marketplace.
  • Facilitate communication between buyers and sellers.
  • Process transactions and send related information (e.g., confirmations, receipts).
  • Monitor and analyze usage and trends to improve user experience.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities.

3. Sharing Your Information

We may share your information in the following situations:

  • With Other Users: When you list an item, your public profile (name, picture, ratings) and listing details are visible to other users.
  • Service Providers: We share data with third-party vendors (hosting, payment processing, analytics) who perform services on our behalf.
  • Legal Obligations: We may disclose your information where required by law, subpoena, or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at support@uladhaal.com.